IYI Youth Cafe: Managing the Escalated Person

In your work as a youth-serving professional, you may encounter agitated people. De-escalation can be challenging as you care for the young person, others, and yourself all at the same time. And the intensity of the moment when a young person’s behavior is escalated may feel hard to handle. Knowing how to respond quickly with calming de-escalation skills is the key. This workshop will focus on prevention, intervention, and postvention of de-escalation.